Privacy Policy

Who we are

Our website address is: https://shopvorrex.com/

PRIVACY POLICY

Last updated: 1st June 2026

VORREX respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal
information when you visit shopvorrex.com or make a purchase.

  1. INFORMATION WE COLLECT

When you place an order or interact with our website, we may collect:

  • Name, phone number, email address, and delivery address
  • Payment information (processed securely by Flutterwave — we do not store card details)
  • Order history and preferences
  • Device and browser information via cookies and analytics tools
  1. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and customer service responses
  • Improve our website and product offerings
  • Send marketing communications (only if you’ve opted in)
  • Run advertising campaigns through Meta and TikTok Pixel tracking
  1. THIRD-PARTY SERVICES

We use trusted third-party services to operate our business, including:

  • Flutterwave — for secure payment processing
  • Meta (Facebook/Instagram) and TikTok — for advertising and analytics
  • Logistics partners — to fulfil delivery

These partners only receive the information necessary to perform their specific function.

  1. COOKIES

Our website uses cookies to improve your browsing experience, remember your cart, and track site performance through analytics tools like Google Analytics. You can disable cookies through your browser settings, though this may affect site functionality.

  1. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, alteration, or
disclosure. However, no method of transmission over the internet is 100% secure.

  1. YOUR RIGHTS

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal retention requirements
  • Opt out of marketing communications at any time
  1. DATA RETENTION

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

  1. CONTACT US

For privacy-related questions or requests, contact us at hello@shopvorrex.com.